Privacy policy

Effective Date: May 12, 2025

Welcome to KintraHome. Your privacy matters to us.

This Privacy Policy explains how KintraHome ("we," "us," or "our") collects, uses, and shares information about you when you visit or make a purchase from kintrahome.com (the "Site"). It also describes the choices you have regarding your personal data and how we protect it.

1. Updates to This Policy

We may revise this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date. We encourage you to review it regularly.

2. What We Collect

Depending on how you interact with us, we may collect:

Information You Provide:

- Name, email, phone number, and address

- Payment and order information

- Account login credentials

- Customer service communications

Information We Collect Automatically:

- Device and browser information

- IP address

- Pages visited and interaction patterns (via cookies and pixels)

Information from Third Parties:

- Shopify, payment processors, and service providers

- Advertising and analytics partners

3. How We Use Your Information

We use your data to:

- Fulfill orders and provide customer support

- Send order updates and confirmations

- Improve the user experience on our Site

- Send marketing communications (you can opt out anytime)

- Prevent fraud and maintain Site security

4. Cookies & Tracking

Our Site uses cookies and similar technologies to personalize your experience, remember preferences, and understand usage. You can manage your cookie preferences through your browser. For more information, visit Shopify's Cookie Policy.

We also recognize the Global Privacy Control (GPC) signal to help you manage privacy preferences more easily.

5. Sharing Your Information

We may share your information with:

- Service providers (e.g., payment processors, fulfillment partners) 

- Advertising and analytics partners

- Government authorities if required by law

- As part of a business transfer, merger, or acquisition

We do not sell or share sensitive personal data without your explicit consent.

6. Data Retention & Security

We retain your information only as long as necessary to provide services and meet legal requirements. We use standard security measures to protect your data, but no system is 100% secure.

7. Your Privacy Rights

Depending on your location, you may have rights to:

- Access, correct, or delete your personal data

- Object to or limit how we use it

- Withdraw consent

- Request data portability

You can submit a request by emailing us at shopkintrahome@gmail.com.

We will never discriminate against you for exercising your privacy rights.

8. For International Visitors

Your information may be transferred outside your country of residence, including to the U.S. We use standard legal mechanisms to protect your data when applicable.

9. Children's Privacy

KintraHome does not knowingly collect data from children under 16. If you believe your child has provided information, please contact us to have it removed.

10. Contact Us

If you have any questions or concerns, you can reach us at:

Email: shopkintrahome@gmail.com
Mail: KintraHome, 32531 N Scottsdale Rd Ste 105 #736, Scottsdale, AZ 85266, USA

Thank you for trusting KintraHome with your privacy.